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Date/Time
Date(s) - Jul 17, 2025
11:00 am - 2:00 pm
Location
Helena College
Categories
Big Sky Montana NARPM® is offering a Montana Fair Housing Maintenance Workshop featuring Pam Bean.
This interactive workshop is designed specifically for maintenance staff and supervisors working in multifamily and residential housing. It focuses on the essential role maintenance teams play in upholding Fair Housing laws and fostering an inclusive, respectful living environment for all residents.
Through real-world scenarios, practical guidance, and hands-on discussion, participants will learn how routine maintenance tasks can impact Fair Housing compliance—and how to avoid common mistakes that can lead to discrimination claims. The workshop emphasizes awareness, communication, and consistency in service delivery.
Key Topics Covered:
- Overview of Fair Housing laws as they relate to maintenance
- Understanding protected classes and discriminatory practices
- Consistency in service requests and documentation
- Reasonable accommodations and modifications
- Navigating resident interactions professionally and respectfully
- Preventing retaliation and maintaining confidentiality
Who Should Attend:
- Maintenance technicians
- Maintenance supervisors and leads
- Property management staff who coordinate with maintenance teams
Learning Outcomes:By the end of the workshop, participants will:✔ Understand their responsibilities under Fair Housing laws✔ Recognize how their actions can unintentionally violate Fair Housing protections✔ Learn best practices for equitable and professional service delivery✔ Gain confidence in handling accommodation requests and resident concerns
The cost of the class is to cover the instructor and room rental!
National Association of Residential Property Managers
Big Sky MT Chapter